Resources

Glossary

Insurance PPC’s plain-English glossary of pay-per-call terms.

Pay Per Call
Insurance PPC’s core model: advertisers pay per qualified inbound call rather than per click.
Exclusive Call
A call delivered to a single buyer only — never resold. Insurance PPC only delivers exclusive calls, which is why they convert.
Shared Lead
The opposite of what Insurance PPC delivers — a lead sold to multiple buyers who all chase the same prospect.
Buyer
The business that purchases calls — a contractor, agency or agent who wants more phone leads from Insurance PPC.
Publisher
Insurance PPC’s supply side — the partners who produce qualified calls.
Payout
What a publisher earns per qualified call, set by vertical, geo and quality. Insurance PPC keeps payouts transparent.
Bid / CPA
Cost per acquisition — the price Insurance PPC buyers pay for each qualified call.
Duration Threshold
The minimum call length to count as billable, filtering hang-ups and junk. Insurance PPC uses it to protect buyers.
Dynamic Number Insertion (DNI)
Insurance PPC uses DNI to tie every call back to the source that produced it.
IVR
An automated menu that pre-qualifies and routes callers before they reach a buyer. Insurance PPC routes with it.
Attribution
Insurance PPC attributes every call to its source so you know exactly what works.
Call Quality
How likely a call is to convert, based on intent, duration and source. Insurance PPC scores it on every call.
White Label
Insurance PPC can run fully white-labeled — your brand, no visible third party.
Geo-Targeting
Restricting calls to the states or ZIPs in your service area. Insurance PPC filters by geography.
TCPA Compliance
Insurance PPC sources calls in line with TCPA and related compliance rules.

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